State Farm® Insurance Agent Michelle Raber
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Peter Brown
July 3, 2026
5
out of
5
rating by Peter Brown
"They handled my needs with priority and professionalism"
We responded:
"Peter, thanks so much for taking the time to share your experience. Providing timely, professional service is what we strive for, and we’re glad we met your expectations."
James Krams
July 2, 2026
5
out of
5
rating by James Krams
"always the best service and help. you all rock!"
We responded:
"James, thank you for the wonderful review! We’re so glad we could help, and we truly appreciate your support. ⭐️"
Thomas Rice
June 29, 2026
5
out of
5
rating by Thomas Rice
"I recently switched State Farm agents and could not be happier with Michelle and her staff. Everyone I have worked with in her office have had excellent customer service and communications skills. I work most frequently with Roland, and his communication skills, organization, and ability to manage multiple competing priorities effectively and with grace are excellent."
We responded:
"Thomas, thank you so much for your wonderful review! We’re truly grateful you chose our office. We’re especially happy to hear about your experience with Michelle and the team—and that Roland has been able to support you with clear communication, strong organization, and the ability to juggle multiple priorities. We look forward to continuing to serve you. If you ever need anything, please don’t hesitate to reach out."
David Kneece
June 24, 2026
5
out of
5
rating by David Kneece
"While it is more convenient to be able to change anything I like using an app, I much more prefer using my local agents assistance. They are fast and get the job done correctly. Thank you again for always helping out when in need."
We responded:
"Thank you, David! We’re grateful you prefer working with our local team. We’re here whenever you need us, and we’ll continue to provide fast, accurate support."
David Fillinger
June 10, 2026
5
out of
5
rating by David Fillinger
"Carrie was referred by a friend. She was fabulous took the time we needed to help us understand any questions we had and we’re happy with our switch to State Farm. Thank you!"
We responded:
"David, thank you so much for the wonderful review! We’re thrilled to hear Carrie was able to take the time you needed to help you understand everything and answer your questions. Welcome to State Farm—we truly appreciate your trust and look forward to supporting you with your life, property, and vehicle insurance."
Ian Allard
June 3, 2026
5
out of
5
rating by Ian Allard
"There's a reason I've been with State Farm for over a decade. They are always there to help and work with you in order to make you feel secure at an affordable rate. Recently, I've had the pleasure of working with Katie Hodgkin, who made shifting coverage from my old car to a new one a breeze. She was very responsive, helpful and kind throughout the process. Outstanding agents!"
We responded:
"Ian, thank you so much for your kind review! We truly appreciate your loyalty to State Farm for over a decade. We’re glad to hear Katie made the switch to your new vehicle smooth and easy—responsive, helpful, and kind is exactly what we strive for. Thanks again for trusting us."
Ryan Lilley
May 21, 2026
5
out of
5
rating by Ryan Lilley
"I have usuallly dreaded insurance, but working with Jenn from this office may have changed my mind. She was super kind, friendly and easy to work with. She made the process quick and painless. Thank you Jenn!"
We responded:
"Thank you, Ryan! We’re so glad Jenn was super kind and made everything quick and painless. We appreciate you taking the time to leave this review—hope to see you again if you need us!"
Peter Hansen
May 21, 2026
5
out of
5
rating by Peter Hansen
"ALWAYS Helpful and friendly. Does not try to up sell you."
We responded:
"Thank you, Peter! We truly appreciate you taking the time to leave a review. It means a lot to hear that you found us helpful and friendly—and that you never felt pressured to upsell. We’re here whenever you need us!"
Richard Hyde
May 19, 2026
5
out of
5
rating by Richard Hyde
"Thank you for always taking care of our family’s needs. Friendly and professional service."
We responded:
"Richard, thank you for taking the time to leave us a review. We’re glad you’ve consistently experienced friendly, professional service, and we’re grateful for the opportunity to care for your family."
Heather Plati
May 18, 2026
5
out of
5
rating by Heather Plati
"We've been with State Farm for years and have always received exceptional service! Thank you Michelle and team for great partners."
We responded:
"Heather, thank you for taking the time to leave us a review. We’re honored to be your partner with State Farm and are glad you’ve consistently received exceptional service. We appreciate your loyalty!"
Erica Maguire
May 15, 2026
5
out of
5
rating by Erica Maguire
"Michelle and her team have taken care of us for years. Every time I call, which is very rarely because I can do most things in the app, I get a friendly voice, and amazing assistance. I recently bought a new car and the dealership offered to coordinate with my insurance, but I told them it was ok, I like calling them and it’ll take me 5 minutes. It took us 7 mins on the phone to do two cars, and I had the binder 3 minutes later. You can’t beat that!"
We responded:
"Erica, thanks for the awesome review! We’re so glad Michelle and the team could help you coordinate both vehicles quickly. It means a lot to know you had your binder in hand so fast. We’re here anytime you need us!"
T.
May 7, 2026
5
out of
5
rating by T.
"The one and only insurance company I've ever used and I don't plan to change that! I've insured every vehicle I've owned since 16 with this office and they've always given the best rates and coverage. I've had a number of vehicles totalled by other drives, and each time State Farm made it right. I recently had to insure an obscure older vehicle and Katie helped me through the entire process. I wasn't sure what level of coverage I would need and she helped me pick the right plan, it's a good deal too! I've registered numerous antique vehicle with them as well with no issue. Really appreciate you guys!"
We responded:
"Thank you for the fantastic review and for being with us since you were 16! We’re grateful you’ve trusted our Oak Hill team through new vehicles, totaled claims, and even antique registrations. It’s great to hear Katie helped you feel confident about the right coverage—please don’t hesitate to reach out anytime!"
Andi Hayes
April 18, 2026
5
out of
5
rating by Andi Hayes
"Ken and Roland have been insanely helpful with my unexpected State-to-State transfer needs and address updates while I found housing here, and saved me alot of money via making sure every discount they could find was applied to the new policies, even getting me an entirely new life policy while still saving me tons of money over the past policies from Oregon! Absolute rockstars!"
We responded:
"Andi, thanks for the wonderful review! We’re so glad Ken and Roland were able to help with your transfer, address updates, and maximizing your discounts. It means a lot to hear we could find new coverage options and keep your savings strong. We appreciate you!
"
Clara Jean Howard
April 14, 2026
5
out of
5
rating by Clara Jean Howard
"We worked with the competent and efficient Jenn Townsend and were impressed by her professionalism and kindness. She made it easy to choose Statefarm and move all our insurances to this agency. We have confidence that we’ve chosen well."
We responded:
"Clara, thank you so much for your review! We’re thrilled to hear Jenn Townsend provided such competent, efficient service and made the process of moving your policies to our State Farm agency easy and stress-free. We truly appreciate your trust and confidence, and we’re grateful to have you with us. Please don’t hesitate to reach out anytime—we’re here to help."
Kristine Mattei
April 14, 2026
5
out of
5
rating by Kristine Mattei
"Working with This team has been great! Prompt attention to detail at reasonable prices!"
We responded:
"Kristine, Thanks so much for the kind review! We’re really glad you’ve had a great experience with our team and that our prompt attention and pricing stood out. We appreciate the opportunity to help with your property, vehicle, and renter’s insurance, and we’re always here if you need anything."
Brittany Roberts
April 3, 2026
5
out of
5
rating by Brittany Roberts
"Great company to work with! I have used this agency for years and have absolutely no complaints. They are very friendly and helpful. Great rates!"
We responded:
"Brittany, thank you for the wonderful review and for being with our agency for so many years! We truly appreciate your loyalty. We’re glad our team has been friendly and helpful, and that you’re happy with your rates. We’re always here anytime you need us!"
Kara Knaide
March 24, 2026
5
out of
5
rating by Kara Knaide
"Always fantastic service! Very helpful in answering all of my questions in a timely manner."
We responded:
"Kara, thank you for the review! We really appreciate you choosing us for your auto and renters' insurance. We’re glad to hear our team has been helpful and responsive—please don’t hesitate to reach out anytime you have questions or need anything. "
charles mitchell
March 20, 2026
5
out of
5
rating by charles mitchell
"Always outstanding"
We responded:
"Charles, thank you so much for your continued trust and loyalty since 2008! We truly appreciate having you with us and are glad to hear you’re always satisfied. We look forward to serving you and your policies for many more years to come!"
George wiley
March 3, 2026
5
out of
5
rating by George wiley
"Michelle and Garrett have always provided me with top notch service at a reasonable price."
We responded:
"George, thank you so much for taking the time to leave another review! We truly appreciate your continued support. Michelle and Garrett will be thrilled to hear your kind words—we’re glad they’ve been able to consistently provide top-notch service at a reasonable price. We look forward to helping you again whenever you need us!"
Kevin Freeman
February 24, 2026
5
out of
5
rating by Kevin Freeman
"We have been a customer for over 20 years! Michelle and her staff are top notch insurance professionals with exceptional customer service."
We responded:
"Kevin, thank you for being with us for over 20 years! We truly appreciate your trust and loyalty. I’m so glad to hear Michelle and the team have provided top-notch service, and that your experiences with quoting, claims, and reaching our staff have been quick and easy. We’re grateful for the opportunity to help with your home and auto insurance and look forward to continuing to serve you for many years to come."
Keith Voight
February 11, 2026
5
out of
5
rating by Keith Voight
"Katie was very helpful. Thank you"
We responded:
"Thank you! We’re so glad to hear you had a helpful experience with Katie. We appreciate your kind review and look forward to assisting you again."
Caitlin Caron
February 5, 2026
5
out of
5
rating by Caitlin Caron
"Very helpful and accommodating, customer service is definitely A+"
We responded:
"Caitlin, thank you so much for your kind words! We’re thrilled to hear that you found our customer service helpful and accommodating. Providing A+ service is always our goal, and your feedback means a lot to our team. If you ever need anything else, we’re here to help!"
Daria B
January 30, 2026
5
out of
5
rating by Daria B
"Spoke with Roland as Michelle was in a meeting when I needed help. It was my first experience getting my own car insurance after going off my parents’ plan. He worked with me to get exactly what I needed at an excellent price. There’s a reason my parents have stuck with them for over 2 decades!"
We responded:
"Daria, thank you for sharing your experience! We’re glad Roland was able to assist you and help find the right car insurance at a great price as you transition to your own policy. It’s wonderful to hear that your family has trusted our office for over two decades — we truly value that loyalty and look forward to continuing to serve you for years to come!"
Casey Hussey
January 26, 2026
5
out of
5
rating by Casey Hussey
"Very kind and easy to work with"
We responded:
"Casey, we’re grateful for your feedback! Making things easy and positive for our clients is always the goal—thanks again for choosing us."
Theresa Coulston
January 23, 2026
5
out of
5
rating by Theresa Coulston
"We have had insurance with State Farm for over 20 years. The agents there are always ready to answer our questions. Very friendly and helpful staff!"
We responded:
"Theresa, thank you so much for the kind review and for being with State Farm for over 20 years! We truly appreciate your loyalty and the trust you’ve placed in our Oak Hill office. Our team is always happy to answer questions and help in any way we can—thank you for recognizing their friendliness and support. We look forward to being here for you for many years to come!"