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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Missy Bancroft

October 30, 2025

5  out of  5
rating by Missy Bancroft
"Absolutely wonderful team! They are always so kind, helpful, and patient! Can’t recommend highly enough!!"
We responded:
"Missy, thank you so much for your fantastic feedback! We’re thrilled to hear that our team’s kindness, helpfulness, and patience made such a positive impression. Your recommendation means a great deal to us, and we look forward to continuing to provide you with the best service possible. Please don’t hesitate to reach out anytime—we’re always here to help!"
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George Hayden

October 27, 2025

5  out of  5
rating by George Hayden
"I have used this office of State Farm for years. They have always been on top of my policies and called me ASAP if i needed to make a payment. They make insurance easy Nd affordable!"
We responded:
"George, thank you so much for your kind words and continued trust in our Scarborough State Farm office! We’re thrilled to hear that we’ve been able to keep your policies on track and make the insurance process easy and affordable for you. Our team is always here to help, so don’t hesitate to reach out anytime. We truly appreciate your loyalty and look forward to serving you for many years to come!"
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Richard Munn

October 24, 2025

5  out of  5
rating by Richard Munn
"Michelle Raber and the State Farm team - reliably prompt, courteous and efficient. A pretty good 1-2-3."
We responded:
"Richard, thank you so much for your kind words! Michelle Raber and the entire State Farm team truly appreciate your recognition. We're committed to being prompt, courteous, and efficient, and we're glad to hear that it made a positive difference for you. Your support means a lot to us!"
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Joe Winn

October 23, 2025

5  out of  5
rating by Joe Winn
"Brandon was super helpful and knowledgeable and is basically a really really really cool guy worthy of trust and respect from anyone!"
We responded:
"Joe, thanks so much for the awesome review! Brandon’s not just great at what he does—he’s also lucky to have a friend like you who recognizes it. We're glad to hear you had a great experience, and we’ll be sure to pass along the kudos to Brandon (he’ll love that ‘really really really cool guy’ part!). Looking forward to helping you anytime!"
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Becca Bramble

October 23, 2025

5  out of  5
rating by Becca Bramble
"Jenn was great to work with! She made the process fast, easy and got me the best rate possible."
We responded:
"Becca, thank you so much for your kind words! We’re thrilled to hear that Jenn made the process fast and easy while securing the best rate for you. We appreciate your recommendation and are here whenever you need us!"
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Mike Bean

October 17, 2025

5  out of  5
rating by Mike Bean
"Had a wonderful and straight forward experience getting a quote for my Nissan, had a very friendly and pleasant conversation getting the information I needed as well as quick and easy."
We responded:
"Mike, we’re so glad to hear that getting a quote for your Nissan was straightforward and enjoyable! It’s always our goal to make the process quick, easy, and friendly. If you have any questions or need assistance in the future, please don’t hesitate to contact us. We appreciate you choosing our Scarborough office!"
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Patricia Wright

October 6, 2025

5  out of  5
rating by Patricia Wright
"State Farm has insured our home, cars motorcycles and snowmobiles. They are always very courteous and quick to answer any questions or concerns about our policies. Their prices are fair. I would definitely recommend them to new customers."
We responded:
"Patricia, thank you so much for your kind words and for trusting us with your home, vehicles, and more! We're delighted to hear that our team has been courteous and responsive to your needs. Providing fair prices and excellent service is our priority, and your recommendation means a lot to us. Please don’t hesitate to reach out if you ever have any questions or need assistance!"
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Christian Molina-Mendez

October 3, 2025

5  out of  5
rating by Christian Molina-Mendez
"Ken and Brandon went above and beyond in making sure I got what I needed with this auto insurance highly recommended working with them!!"
We responded:
"Christian, thank you so much for your kind words and recommendation! We’re thrilled to hear that Ken and Brandon went above and beyond to help you with your auto insurance needs. It was a pleasure working with you, and we’re always here if you need anything in the future!"
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Sara Morris

September 26, 2025

5  out of  5
rating by Sara Morris
"What really stands out is their level of customer service. Any time I’ve had a question, and I have a lot of them, whether it’s about policy details, policy changes, or just general advice, I’ve received clear, honest answers without any pressure or runaround. It’s rare these days to find an insurance company that feels more like a partner than a provider. It has been amazing working with Carrie, and I highly recommend this team!"
We responded:
"Sara, thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that you’ve had such a positive experience with our team here at the Scarborough State Farm Office. Carrie and the entire team strive to provide clear, honest, and pressure-free service because we truly value building strong, trusting relationships with our clients. It’s an honor to be considered a partner in your insurance needs. We look forward to continuing to assist you whenever you have questions or need support. Thanks again for the high recommendation!"
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Lauren V

September 25, 2025

5  out of  5
rating by Lauren V
"Carrie was very helpful with setting up car insurance for me after I moved here from out of state. It was a simple, easy process and she was able to answer any questions I had. Thank you!"
We responded:
"Lauren, thank you for sharing your experience! We’re so glad to hear that Carrie was able to make setting up your car insurance simple and easy after your move. We know how important it is to have your questions answered clearly, and we’re happy Carrie could assist you. Welcome to the area, and please don’t hesitate to reach out if you need anything else!"
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Nicholas

September 23, 2025

5  out of  5
rating by Nicholas
"Very helpful and studious with her clients. Michelle listened well to my needs and was very patient with me."
We responded:
"Nicholas, thank you so much for your kind words! We're delighted to hear that Michelle was able to listen carefully and provide the support you needed. We truly appreciate your feedback and look forward to continuing to serve you at our Scarborough office. If you ever have any questions or need assistance, please don't hesitate to reach out!"
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Julie Montague

September 23, 2025

5  out of  5
rating by Julie Montague
"I have been with State Farm for over 20 years. Always great service. Recently bought a house and Jenn with great to work with getting my home insurance."
We responded:
"Julie, thank you so much for your kind words and for being a valued State Farm customer for over 20 years! We're thrilled to hear that Jenn provided you with excellent service during your recent home insurance purchase. Congratulations on your new home, and please don’t hesitate to reach out if you need anything else in the future. We’re always here to help!"
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Loren Platzman

September 19, 2025

5  out of  5
rating by Loren Platzman
"Carrie arranged insurance for our new home quickly and accurately. It was a pleasure working with her."
We responded:
"Loren, thank you for your kind review! We’re delighted that Carrie could assist you quickly and accurately with your new home insurance. It’s wonderful to welcome a long-time State Farm customer like you to our Oak Hill office in Scarborough. Please don’t hesitate to reach out if you need anything else—we look forward to serving you for many years to come!"
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Richard Morin

September 11, 2025

5  out of  5
rating by Richard Morin
"Carrie handled my quotes and policy concerns very professionally.. I was satisfied with how my questions were thoroughly answered."
We responded:
"Richard, thank you for your positive feedback! We're glad to hear that Carrie at our Oak Hill office provided professional service and thoroughly addressed your questions. Your satisfaction is very important to us, and we’re here anytime you need assistance."
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Mark Ford

September 9, 2025

5  out of  5
rating by Mark Ford
"Very helpful, knowledgeable and friendly."
We responded:
"Mark, thank you for your wonderful feedback! We're delighted to hear that you found our team helpful, knowledgeable, and friendly. It’s our pleasure to assist you, and we’re always here whenever you need us!"
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Lucas Montague (lucascrow6)

September 6, 2025

5  out of  5
rating by Lucas Montague (lucascrow6)
"Great agency to work with. Very friendly and helpful staff which really makes all the difference to me."
We responded:
"Lucas, thank you for your wonderful feedback! We're glad to hear our friendly and helpful team made a difference for you. We truly appreciate your support and look forward to assisting you again in the future!"
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SR Randall

August 28, 2025

5  out of  5
rating by SR Randall
"Michelle Raber and team in Scarborough are the most professional and cordial team to work with on our policy! Michelle's team is super helpful in giving me guidance every step of the way. They are the best!!!""
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Michelle and the Scarborough team provided you with professional and friendly service throughout your policy process. Your kind words mean a lot to us, and we’re always here to guide and support you every step of the way. We appreciate your trust and look forward to continuing to work with you!"
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Philip Geelhoed

August 28, 2025

5  out of  5
rating by Philip Geelhoed
"Friendly service via my phone. Agent was very helpful."
We responded:
"Philip, thank you so much for your kind words! We're glad to hear our agent was helpful and that you had a positive experience with our phone service. We appreciate your feedback and look forward to assisting you again in the future!"
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S J

August 24, 2025

5  out of  5
rating by S J
"I called a couple of times to take care of some things for my parents’ account and spoke with Rolland both times. He was extremely, helpful, kind and professional. He made it very easy to take care of the business at hand. I highly recommend working with him."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Roland was able to assist you with professionalism and kindness. We truly appreciate your recommendation and are always here to help you and your family with anything you need."
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Danielle Durney

August 21, 2025

5  out of  5
rating by Danielle Durney
"I cannot say enough good things about Michelle and her team that would adequately describe the top notch service that they have provided to my family and I. From helping us with our son as a new driver to answering all my questions (and I’ve had many sorry Katie 😆) with a recent claim we had to put in. They are patient, professional and easy to work with. Thank you for all that you do!"
We responded:
"Danielle, thank you so much for your kind words and thoughtful feedback! We’re thrilled to hear that Michelle and the team have been able to support your family, especially with your son’s new driving journey and your recent claim. Katie is always happy to help, and we truly appreciate your patience and trust in us. It’s a pleasure working with you, and we’re here anytime you need us!"
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Sarah Hanafin

August 19, 2025

5  out of  5
rating by Sarah Hanafin
"I want to share that this office has been so helpful in guiding me through many questions and helping me in many ways. They are always so kind and attentive. I was trying to set up my drive safe beacon and I was getting some errors and wasn’t sure and Brandon had been communicating with me. The whole step of the way, even sending me links and helping to guide me. I was finally able to get everything set up and Helped to ease my set up. This is why I stay with State Farm and I will never switch to any other insurance or office because everyone is so wonderful and supportive in this office."
We responded:
"Sarah, thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Brandon and our team were able to guide you through the Drive Safe & Save Beacon setup and provide the support you needed. Your loyalty means the world to us, and we’re honored to be your trusted insurance office. Please don’t hesitate to reach out anytime—we’re always here to help!"
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Melissa Cooledge

August 12, 2025

5  out of  5
rating by Melissa Cooledge
"I have been with Michelle Raber / State Farm for over 10 years. She handles my personal, car and business insurance needs. I refer her agency to everyone that needs insurance. I highly recommend her and her staff is amazing."
We responded:
"Melissa, thank you so much for your wonderful review and for your loyalty over the years! We truly appreciate your trust in our team to handle your personal, auto, and business insurance needs. Your referrals mean so much to us, and it’s always our goal to provide the best service possible. Thank you again for your kind words and recommendation!"
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Sage Sulenta

August 12, 2025

5  out of  5
rating by Sage Sulenta
"State Farm (Michelle Raber) in Scarborough is the most cordial team to work with in handling claims on collisions and/or property damages! Michelle's team is super helpful in giving me guidance every step of the way in a claims process. They are the best!!!"
We responded:
"Thanks Sage! We appreciate you taking the time to do a review of our office! :)"
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Michael Mertaugh

August 5, 2025

5  out of  5
rating by Michael Mertaugh
"I traded in a car for a new Lexus yesterday, and called my local State Farm agent to reflect the change in my policy. I had changed my insurance carrier to State Farm two years ago because I preferred the personal service of State Farm's local office over the remote (and sometimes unresponsive) service I had had with my former carrier. Our local State Farm office performed the change with efficiency and old-fashioned courtesy. I am pleased that I made the switch to the Michelle Raber State Farm Agency here in Scarborough, Maine."
We responded:
"Michael, thank you so much for sharing your wonderful experience! We’re thrilled to hear that our team was able to provide you with efficient service and the personal touch you value. Your kind words mean a lot to us, and we’re grateful that you chose the Michelle Raber State Farm Agency for your insurance needs. Congratulations on your new Lexus, and please don’t hesitate to reach out if there’s anything else we can assist you with. We appreciate your trust and look forward to serving you for many years to come!"
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dylan koza

August 1, 2025

5  out of  5
rating by dylan koza
"Great Experience! Very helpful and caring agents who work effectively to give the best coverage possible"
We responded:
"Dylan, thank you so much for your kind words! We’re thrilled to hear you had a great experience with our team. Providing helpful and caring service is always our top priority, and it’s wonderful to know you felt supported throughout the process. If you ever need anything in the future, we’re always here to help!"