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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Richard Hyde

May 19, 2026

5  out of  5
rating by Richard Hyde
"Thank you for always taking care of our family’s needs. Friendly and professional service."
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Heather Plati

May 18, 2026

5  out of  5
rating by Heather Plati
"We've been with State Farm for years and have always received exceptional service! Thank you Michelle and team for great partners."
We responded:
"Heather, thank you for taking the time to leave us a review. We’re honored to be your partner with State Farm and are glad you’ve consistently received exceptional service. We appreciate your loyalty!"
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Erica Maguire

May 15, 2026

5  out of  5
rating by Erica Maguire
"Michelle and her team have taken care of us for years. Every time I call, which is very rarely because I can do most things in the app, I get a friendly voice, and amazing assistance. I recently bought a new car and the dealership offered to coordinate with my insurance, but I told them it was ok, I like calling them and it’ll take me 5 minutes. It took us 7 mins on the phone to do two cars, and I had the binder 3 minutes later. You can’t beat that!"
We responded:
"Erica, thanks for the awesome review! We’re so glad Michelle and the team could help you coordinate both vehicles quickly. It means a lot to know you had your binder in hand so fast. We’re here anytime you need us!"
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T.

May 7, 2026

5  out of  5
rating by T.
"The one and only insurance company I've ever used and I don't plan to change that! I've insured every vehicle I've owned since 16 with this office and they've always given the best rates and coverage. I've had a number of vehicles totalled by other drives, and each time State Farm made it right. I recently had to insure an obscure older vehicle and Katie helped me through the entire process. I wasn't sure what level of coverage I would need and she helped me pick the right plan, it's a good deal too! I've registered numerous antique vehicle with them as well with no issue. Really appreciate you guys!"
We responded:
"Thank you for the fantastic review and for being with us since you were 16! We’re grateful you’ve trusted our Oak Hill team through new vehicles, totaled claims, and even antique registrations. It’s great to hear Katie helped you feel confident about the right coverage—please don’t hesitate to reach out anytime!"
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Andi Hayes

April 18, 2026

5  out of  5
rating by Andi Hayes
"Ken and Roland have been insanely helpful with my unexpected State-to-State transfer needs and address updates while I found housing here, and saved me alot of money via making sure every discount they could find was applied to the new policies, even getting me an entirely new life policy while still saving me tons of money over the past policies from Oregon! Absolute rockstars!"
We responded:
"Andi, thanks for the wonderful review! We’re so glad Ken and Roland were able to help with your transfer, address updates, and maximizing your discounts. It means a lot to hear we could find new coverage options and keep your savings strong. We appreciate you! "
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Clara Jean Howard

April 14, 2026

5  out of  5
rating by Clara Jean Howard
"We worked with the competent and efficient Jenn Townsend and were impressed by her professionalism and kindness. She made it easy to choose Statefarm and move all our insurances to this agency. We have confidence that we’ve chosen well."
We responded:
"Clara, thank you so much for your review! We’re thrilled to hear Jenn Townsend provided such competent, efficient service and made the process of moving your policies to our State Farm agency easy and stress-free. We truly appreciate your trust and confidence, and we’re grateful to have you with us. Please don’t hesitate to reach out anytime—we’re here to help."
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Kristine Mattei

April 14, 2026

5  out of  5
rating by Kristine Mattei
"Working with This team has been great! Prompt attention to detail at reasonable prices!"
We responded:
"Kristine, Thanks so much for the kind review! We’re really glad you’ve had a great experience with our team and that our prompt attention and pricing stood out. We appreciate the opportunity to help with your property, vehicle, and renter’s insurance, and we’re always here if you need anything."
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Brittany Roberts

April 3, 2026

5  out of  5
rating by Brittany Roberts
"Great company to work with! I have used this agency for years and have absolutely no complaints. They are very friendly and helpful. Great rates!"
We responded:
"Brittany, thank you for the wonderful review and for being with our agency for so many years! We truly appreciate your loyalty. We’re glad our team has been friendly and helpful, and that you’re happy with your rates. We’re always here anytime you need us!"
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Kara Knaide

March 24, 2026

5  out of  5
rating by Kara Knaide
"Always fantastic service! Very helpful in answering all of my questions in a timely manner."
We responded:
"Kara, thank you for the review! We really appreciate you choosing us for your auto and renters' insurance. We’re glad to hear our team has been helpful and responsive—please don’t hesitate to reach out anytime you have questions or need anything. "
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charles mitchell

March 20, 2026

5  out of  5
rating by charles mitchell
"Always outstanding"
We responded:
"Charles, thank you so much for your continued trust and loyalty since 2008! We truly appreciate having you with us and are glad to hear you’re always satisfied. We look forward to serving you and your policies for many more years to come!"
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George wiley

March 3, 2026

5  out of  5
rating by George wiley
"Michelle and Garrett have always provided me with top notch service at a reasonable price."
We responded:
"George, thank you so much for taking the time to leave another review! We truly appreciate your continued support. Michelle and Garrett will be thrilled to hear your kind words—we’re glad they’ve been able to consistently provide top-notch service at a reasonable price. We look forward to helping you again whenever you need us!"
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Kevin Freeman

February 24, 2026

5  out of  5
rating by Kevin Freeman
"We have been a customer for over 20 years! Michelle and her staff are top notch insurance professionals with exceptional customer service."
We responded:
"Kevin, thank you for being with us for over 20 years! We truly appreciate your trust and loyalty. I’m so glad to hear Michelle and the team have provided top-notch service, and that your experiences with quoting, claims, and reaching our staff have been quick and easy. We’re grateful for the opportunity to help with your home and auto insurance and look forward to continuing to serve you for many years to come."
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Chicago Pizza19

February 11, 2026

5  out of  5
rating by Chicago Pizza19
"Katie was very helpful. Thank you"
We responded:
"Thank you! We’re so glad to hear you had a helpful experience with Katie. We appreciate your kind review and look forward to assisting you again."
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Caitlin Caron

February 5, 2026

5  out of  5
rating by Caitlin Caron
"Very helpful and accommodating, customer service is definitely A+"
We responded:
"Caitlin, thank you so much for your kind words! We’re thrilled to hear that you found our customer service helpful and accommodating. Providing A+ service is always our goal, and your feedback means a lot to our team. If you ever need anything else, we’re here to help!"
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Daria B

January 30, 2026

5  out of  5
rating by Daria B
"Spoke with Roland as Michelle was in a meeting when I needed help. It was my first experience getting my own car insurance after going off my parents’ plan. He worked with me to get exactly what I needed at an excellent price. There’s a reason my parents have stuck with them for over 2 decades!"
We responded:
"Daria, thank you for sharing your experience! We’re glad Roland was able to assist you and help find the right car insurance at a great price as you transition to your own policy. It’s wonderful to hear that your family has trusted our office for over two decades — we truly value that loyalty and look forward to continuing to serve you for years to come!"
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Casey Hussey

January 26, 2026

5  out of  5
rating by Casey Hussey
"Very kind and easy to work with"
We responded:
"Casey, we’re grateful for your feedback! Making things easy and positive for our clients is always the goal—thanks again for choosing us."
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Theresa Coulston

January 23, 2026

5  out of  5
rating by Theresa Coulston
"We have had insurance with State Farm for over 20 years. The agents there are always ready to answer our questions. Very friendly and helpful staff!"
We responded:
"Theresa, thank you so much for the kind review and for being with State Farm for over 20 years! We truly appreciate your loyalty and the trust you’ve placed in our Oak Hill office. Our team is always happy to answer questions and help in any way we can—thank you for recognizing their friendliness and support. We look forward to being here for you for many years to come!"
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Tom Mourmouras

January 5, 2026

5  out of  5
rating by Tom Mourmouras
"My family moved over to Michelle & her team after we were with Robin Thurston for many years. Michelle and co have been great to work with and they are very quick with any of our requests/changes."
We responded:
"Tom, thank you for the wonderful review! We truly appreciate your family choosing to move to Michelle and the Oak Hill State Farm team. We’re glad the transition has been smooth and that we’ve been able to respond quickly to your requests and policy changes. We’re grateful for your trust and look forward to continuing to serve you!"
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Stowell Watters

December 30, 2025

5  out of  5
rating by Stowell Watters
"Great staff, always able to answer my dumb questions and help me manage my stuff."
We responded:
"Stowell, thank you for the great review! We’re glad our team can always answer your questions and help you manage your coverage. Please reach out anytime—we’re here to make things easy."
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Scott Wasser

December 30, 2025

5  out of  5
rating by Scott Wasser
"My wife and I have been clients of Michelle Raber's State Farm Agency since we moved to Maine in 2010, and have never been anything but totally satisfied with our homeowners and car insurance. We can't say enough great things about Michelle and her associates, who are quick, proficient, and exceed our customer service expectations every time we call on them. Today was a great example. I called the office to ask about a getting them a certificate of completion for a safe driver course I recently completed. I wanted to know if I could email the certificate instead of dropping it off at the agency. Agency Exec. Assistant Roland DuBois answered the phone on the first ring and said I could email it. He added, "I'll make it easy by sending you an email that you can just reply to and attach the certificate." That may not sound like much, but it saved me a few minutes ... and who can use more of those during the busy holiday season. We have always recommended Michelle's agency when insurance comes up in a conversation, and associates like Roland make us comfortable doing so."
We responded:
"Scott, thank you so much for your thoughtful review and for trusting Michelle Raber’s State Farm Agency with your homeowners and auto insurance since 2010. We truly appreciate your loyalty and your continued recommendations. We’re especially glad to hear Roland was able to help right away and make submitting your safe driver course certificate quick and easy—those small time-savers really do matter, especially during the busy holiday season. If there’s ever anything you need, please don’t hesitate to reach out. We’re grateful to have you as part of our State Farm family!"
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Dan Tri

December 18, 2025

5  out of  5
rating by Dan Tri
"We have been working with Michelle and her team for the past 10 years on everything from Home Insurance, Rental Insurance, Car Insurance, Life Insurance and Disability Insurance. We have had great experiences with everyone on the team we have worked with but want to give a special thank you to Maria and Jennifer on her team as they have always gone the extra mile for us, even if it required out of the box thinking and non-standard solutions. We couldn't be happier!"
We responded:
"Dan, thank you so much for your wonderful review and for trusting Michelle and our team with your insurance needs over the past 10 years! We’re delighted to hear that Maria and Jennifer have gone the extra mile to provide you with personalized solutions. Your kind words mean a lot to us, and we’re grateful to have you as part of our community. We look forward to continuing to support you for many years to come!"
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Todd Emery

December 18, 2025

5  out of  5
rating by Todd Emery
"Great service and team !! They always help me when I need something changed and quick to respond."
We responded:
"Todd, thank you so much for your kind words! We're thrilled to hear that our team has been able to assist you quickly and effectively. We truly appreciate your support and look forward to continuing to serve you!"
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Maureen Harriman

December 15, 2025

5  out of  5
rating by Maureen Harriman
""Everyone in the office is always easy to talk to and they make everything seamless. Highly recommend. My entire family uses them." State Farm customer for 30+ years"
We responded:
"Maureen, thank you so much for your kind words and continued trust in our Oak Hill office! We're thrilled to hear that you find our team easy to talk to and that we make the process seamless for you and your family. It means a lot to us to have customers like you who have been with State Farm for over 30 years. We look forward to continuing to serve you and your family for many years to come!"
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doreen dibiase

December 11, 2025

5  out of  5
rating by doreen dibiase
"This office is awesome. They responded to my many questions that I had very prompt. They explain everything in detail. I love doing business with them. Very knowledgeable. Thanks"
We responded:
"Doreen, thank you so much for your wonderful feedback! We’re glad we could promptly answer all your questions and provide clear explanations. It means a lot to us that you enjoy doing business with our team. We’re always here to help and appreciate your trust in us!"
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Jeremy Clarkson

December 4, 2025

5  out of  5
rating by Jeremy Clarkson
"Always easy to talk to and make everything easy. Highly recommend. My entire family uses them."
We responded:
"Jeremy, thank you so much for your kind words and recommendation! We’re thrilled to hear that you and your entire family have had a positive experience with us. Making things easy and straightforward for our customers is always our goal. We truly appreciate your trust and support!"